Why Choose HandyTix Ticket Box Office Software?

HandyTix offers a host of advanced features to simplify all your box office ticketing requirements and improve productivity. Take a look at the feature list below then use our handy Feature Comparison Chart to see how HandyTix can offer you more benefits, more options and more flexibility compared to other ticketing systems.

General
No set up fees, software charges or ongoing licensing fees – just a low per ticket fee.
No service contracts or customer support charges
Fully hosted or in house hosting configurations - easy switching from one to the other
Supports an unlimited numbers of venues, seating configurations/zones, events, seats per event, performance dates/times
Can be used simultaneously by multiple users, resellers, box offices in any number of locations... anywhere in the world
Supports reserved seat or general admission or a combination of both at same venue
Supports unlimited types of season/subscription tickets:
Supports box office, phone, mail order, walk-up and online sales, 24/7 from your website, all in real time

Administrators and system users
Supports multiple users and top level administrator(s)
Windows style tabbed interface for extra functionality & quicker access to features
Secure logon on with user name and password
Set permissions for individual users to limit access to specific features or actions down to individual seat level
Instantly switch between languages (French, German Spanish etc) for resellers and administrators>

Ticket sales
Quickly select and sell reserved seats by clicking on a graphical seating map specifically created for each venue
Optionally choose “Best available” seat selection based on user defined ranking system for quick ticket sales
Set date /time that admission to an event can commence (with bar coded admission control)
Sell extra tickets to reserved events such as standing room, added seats etc.
Sell last minute discount tickets - set discount level and period before the event (days and hours) that tickets can be sold
View full seat information about any event directly on your screen – available, sold, reserved, issued to resellers, vouchers, installments etc.
Click on any sold seat to display customer name, date purchased, ticket seller’s identity, price paid, bar code number
Collect information on how customers heard of an event
View seats allocated to any of your ticket resellers for each event with a single mouse click
Hover over any seat on seating chart to display who purchased the ticket, price paid, date sold, barcode number and ticket seller name, and auto release date & time for reserved only tickets
Accept provisional booking/reservations which must be confirmed and paid for by a specified date/time
Extend or shorten reservation release dates on individual seat basis as required
Sell to customers pre-existing in database or “anonymous” customers
Process all types of booking amendments - refunds, exchanges, season ticket renewals etc.
Collect and record information on how customers heard of an event
Configure different language options as required (French, German, Spanish etc)

Online ticket sales
Tightly integrates with your existing web site – match colors, fonts and layout
Interactive on screen seating maps allow patrons to "click and select" specific seats in real time
Zoom and scroll functions allows patrons to zoom in on specific seats
Hover over any seat to display seat and row number and base price of ticket
Hyperlinks allows customers to see full details of any event including synopsis, special info., parking, directions etc.
Auditoriums/venues can be displayed in full or section by section
Countdown timer displays time a customer has to complete a transaction before the seat is released
Set dates and times scheduled events are visible on the network (but tickets not yet available for purchase)
Set dates and times tickets for scheduled events are available for purchase on the network
Specify prices you want to be displayed online
Block out seats available for online sale on an event by event basis
Accept payments by credit card, PayPal, cash (box office collection).
Add additional fees such as handling fees for online sales
Hyperlinks can be inserted on ticket delivery options which link to info. pages offering more information
Gives customers the option of online e-ticket printing, vouchers for exchange at specified locations or mail out of tickets
Issues receipts at time of booking or optionally forwarded by email
Can limit number of tickets purchased in a single online transaction if required
Copy emails automatically sent to ticket administrator (optionally set)

Ticket resellers and distributors
Supports unlimited numbers of ticket resellers - own, ticket office or 3rd party resellers
Set discount rates on tickets offered to resellers as either dollar amounts or percentage commission
Set different discount/commission rates for both standard ticket sales or season ticket sales
Batch print tickets allocated to resellers for their resale
Automatically register tickets consigned to resellers as sold and charge to the reseller's account after a specified date unless unsold tickets are returned beforehand

Season tickets
Create unlimited types of season subscriptions/series by combining any event or performance
Assign separate pricing schedules for any number of series/subscriptions
Automatically assign same seat numbers to all performances/events in series by assigning “master” seat status to just one event
Allow reservations to be made to “block out” sales to other customers until a specified date
At end of season, automatically “roll over” patron’s subscriptions to next season, retaining existing seat preference/allocations– assigning the seat status as “hold’ until a specific date when patrons must pay to retain the reservation.

Flex Passes, Gift Vouchers & Discount Cards
Sell Gift vouchers and Flex Passes with stored value which can be exchanged for tickets to any event
Limit redeeming of Gift cards /Flex Passes to specific events, groups of performances or number of times used for same event
Create unlimited types of Cards/Flex Passes set to a specific stored value
Set validity date of cards and Flex Passes (start and end)
Allow customer to add extra funds to a card at time of purchase or any time after purchase
Limit vouchers for particular events or performance groups
Fully customizable card format allows you to add text and graphics of your choice
Cards printed with bar codes for security and fraud protection
Cards can be customized/personalized cards with customer’s requested text (e.g. Happy birthday, Jane) added at time of purchase
Sell discount cards which allow patrons e.g. concession card holders to purchase cards of specified value for exchange with tickets to specified events
Set validity of cards based on specific seasons and/or dates
Apply to all programs or specific groups of programs or events
Set to use either once per program or allow repeat use for same program
Set for single use or set maximum number of events cards can be used for
Allow additional predefined discounts to be added to cards

Ticket sales & issuing options
Online sales offer option of print at home e-tickets, tickets mailed to patron or voucher exchange with tickets at box office
Tickets for box office sales tickets can be printed and issued immediately on site
Phone or mail bookings can be printed by any Windows supported printer or specialist ticket printer
Reseller (own or third party resellers) can sell tickets via online network access from anywhere in the world.

Payment processing, transaction fees and charges
Accept payments by cash, transfer, credit card, voucher, cheque, COD
Accept credit card payment via most major payment gateways including PayPal.
Define unlimited payment adjustments/surcharges/transaction fees - c. card fee, postage fee, refund fee etc.
Apply surcharges/transaction fees to each ticket or to the total transaction
Set surcharges/transaction fees either as a percentage of ticket price/transaction or as a flat fee
Allow cumulative discount/charges
Accept deposits as part payment to secure reservations for season/subscription tickets
Set dates by which payment must be made for reserved tickets or tickets are automatically returned to system
Set multiple tax rates applying to tickets

Ticket design & printing
Fully customizable ticket format allows you to add extra text, logos & graphics anywhere on ticket
Print names and addresses on tickets and multiple lines of data from over 140 different strings
Create and customize multiple ticket templates and assign to specific performances or events
Print unique bar codes (supports 11 types of codes) on tickets for scanning at entrance to venue. All tickets printed with a unique bar code (11 bar code types supported) for added security
Print names and addresses on tickets and multiple lines of data from multiple data strings
Print tickets via any printer connected to your computer supported by Windows – no need for expensive specialist printers
Print tickets with Door/Gate number defined by each section in venue
Print tickets with security bar codes for scanning at entrance to venue
Create and customize any number of ticket templates which can be assigned to specific performances or events
Batch print tickets for specified sections of seating chart
Print tickets at time of booking or optionally at a later time
Reprint tickets on demand (and record reason for reprint)
Print address labels with fully customizable print layout - as labels or sheets for widow faced envelopes
Automatically halt sales of mail out tickets if less than 7 days before event date
Print receipt/payment confirmation (optionally) at time ticket are printed
Optionally print a single group ticket to general admission events instead of multiple single tickets
Optionally print single tickets to season ticket events instead of multiple single tickets for each event

Customer Records
Customer database record includes title, first name, last name, billing address, postcode/zip code, primary phone number, 2nd mobile/cell phone number, fax number, email address, company name, Tax/ABN
"Free form" remarks field allows specific notes to be entered about a customer
Auto-capitalization of first name and surname for quicker data entry
Set the order in which names are displayed e.g. “Fred Jones”, “Jones, Fred”, “Mr. Fred Jones”
Enter concession or discount card numbers associated with specific customer
Set options for maintaining contact with customers (patron, email list, mailing list)
Locate patrons quickly and accurately by searching on any customer field including name, address, phone number, company name, zip/postcode etc .
Eliminate duplicate entries with same name by combining data entries
Combine any number of entries into a single entry
Export customer information based on selected events, time periods, seasons, reservations to .csv file
Print envelopes with customer names and addresses based on selected events, time periods, seasons, reservations
Access full customer transaction history with a click of your mouse
Promote upcoming seasons with a pre-sales mailing to your existing patrons
Comprehensive search function enables patrons to be quickly and accurately located by searching on customer name, address, phone number, company name, zip/postcode etc.

Search Functions
Display seats allocated to resellers for individual events
Display full list of all customers who have bought tickets to individual events
Click to display seats purchased by a specific customer to individual events
Search for events by auditoriums/venues, programs, events or dates
Search on customer database for specific customers by any field
View full history of any transaction - by user, transaction type, transaction date, customer, payment method or event

Reports & Statistics
Run and access real time reports on the Internet anywhere - anytime
Optional on-screen or printed reports
Print lists of all reserved tickets sold for any  particular performance
Run multiple types of reports by event, venue, date, type of ticket and many other user defined fields by both value and number of tickets
Instantly display what's sold or unsold
View and print complete customer transaction history

Click here for our Feature Comparison Chart